Terms & Conditions

Terms & Conditions

Thank you for visiting "Your Muso Store's" web store. This website is managed by "Your Muso Store" and its owners in South Africa. By visiting or shopping on our web store you accept ALL of the following terms and conditions as stipulated below. Please read through them carefully before proceeding.

Export restrictions

We currently only supply goods in South Africa but will supply the rest of Africa in the near future. Please visit our website for more information or email us at sales@yourmusostore.co.za

Delivery Policy

Only on subject of availability and proof of payment will we process your order and deliver your goods within 5 business days. Goods will be pre-insured whether by ship, registered mail or courier. We will confirm your order by email and send you the track and trace number after the order is successfully processed. If you require goods to be delivered on the same day or following business day, additional delivery charges will be charged.

All goods are subject to availability and cannot be guaranteed although the utmost care will be taken to reflect stock on hand in the warehouse. Your Muso Store cannot be held liable if goods are out of stock when the order was made.

Shipment costs for deliveries outside South Africa will be pre-agreed if possible. Please email us if you are outside the borders of South Africa.

The goods will be delivered to the address provided by the purchaser in the registration process. All risks of goods shall pass to the purchaser upon conclusion/delivery of the sale. Any person who receives the goods at the address as stipulated by the purchaser will be presumed to be the authorized to accept delivery on behalf of the purchaser.

Returns and refunds policy

Please refer to our "Shipping and Returns" policy for more detail.

Payment, payment options and Card Charges

Payment may be made via Visa, Master Card, Diners or American Express credit cards, bank transfer into "Your Muso Store (Pty) Ltd" bank account, cash deposited directly into the "Your Muso Store (Pty) Ltd" bank account or cheque deposited directly into the "Your Muso Store (Pty) Ltd" bank account. "Your Muso Store (Pty) Ltd" uses MYGATE as our online credit card facility.

You need to supply your credit card details with each purchase as no credit card information is stored anywhere to protect you as our client for security reasons

The purchaser will be responsible for valid charge-backs to your credit card plus any amounts paid by us in accordance with such charge-backs due to fraud, dissatisfaction were otherwise. We shall be entitled to set off any charge-backs against any payments (Charge back has to be defined)

Provided that payment is made according to your instructions we shall not be responsible if such payment is not actually received. In this event we shall endeavour (but not be obliged) to retrieve any payments erroneously transferred but will not have any further liability obligation for such payments if we are unable to retrieve or recoup same

Banking details for EFT's or CASH deposits

Company name: Your Muso Store (Pty) Ltd

Bank Account: FNB

Cheque Account number: 62491688548

Branch code: 250942

Transaction currency in ZAR

As we are based in South Africa, all transactions will be processed in South African Rands in the Republic of South Africa to the Card holder.

Variations to our online policies

We reserve the right to vary, add to or to amend our policies without further notice whereby we will post it on our site.

Company information

This website is owned and managed by "Your Muso Store (Pty) Ltd. The shareholders being J van Tonder and H. Collatz. The registration number of the company is 2014/149980/07 as held with the companies and intellectual property commission in the republic of South Africa.

Email address: sales@yourmusostore.co.za

Web-store/site: www.yourmusostore.co.za/com

Tel: 011 864 7924/8585 / Fax: 086-766-2106

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected international copyright laws.

Intellectual Property

"Your Muso Store (Pty) Ltd" retains all copyright in all material, logos and graphics which form part of the site, or in respect of trademarks, trade names and logos owned by any other third party.

"Your Muso Store" grants you as the client permission to electronically copy and print in hard copy portions of the website, in order to use the web site for your personal use only. Any other use of materials on this site, including a reproduction for purposes other than those set out above, modification, distribution or reproduction without the prior written consent of "Your Muso Store (Pty) Ltd" and/or the use of lawful trademarks and all copyright is strictly prohibited and constitutes an unlawful infringement of the intellectual property rights of "Your Muso Store".

External hyperlinks will be provided on this site from time to time. You should not interpret any such hyperlinking as constituting any relationship between "Your Muso Store" and any linked third party and use of or reliance on any external links provided, is at your own risk.

Advertising and other promotional material will appear on the site from time to time. You should not interpret such advertising or promotional material as constituting any relationship between "Your Muso Store" and any third party placing such advertising or promotional material on the site or any endorsement by "Your Muso Store" of such third party and use of or reliance on any such material is entirely at your own risk.

The content contained on the site may be used by you for your own personal, non-commercial use and information purposes only.

Sales, Quotations and Services offered

Our services and sales offered on this site include the selling and service of electronic equipment.

We may change our products and or services on this site according to our own discretion.

Note: Provision of goods is subject to availability and cannot be guaranteed although the utmost care will be taken to reflect stock on hand in the warehouse.

"Your Muso Store" cannot be held liable if goods are out of stock when the order was placed. We will do everything in our power to make sure that goods are delivered or ordered if stock is not available at the time and will also inform you if this is the case. If stock is not available after the order was placed we will inform you of the waiting period or refund you within 20 working days if no stock could be sourced.

Quotations are only valid for 7 days as prices are subject to change due to many unforeseen factors. e.g. rand dollar exchange rate and import costs that change daily. Please request a new quote after the expiry of 7 days.

Ownership of the goods only passes to the purchaser on receipt of payment of the full purchase price

Limitation of liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR OWN AND SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT-ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

THIS SITES OWNER THUS DISCLAIMS ALL LIABILITY FOR ANY DAMAGE, LOSS OR LIABILITY OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE WEBSITE.

YOU HEREBY INDEMNIFY THIS SITE’S OWNERS AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOU OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF  THIS WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

Registration

You will only be able to use the site upon registering on our site and completing the registration section. By registering you warrant that you are lawfully entitled to enter into contracts and that you have supplied your correct personal information e.g. telephone, payment card details, email address etc. You will have to choose a login name and password to access our web-store.

Please keep your registration information private and confidential. We will not be held liable for any loss or damages arising from a failure to keep your personal particulars private.

Upon registration on our website you will receive an email confirming registration.

You will need to log on to our website using your personal logon and password information before you visit the site each time.

No warranty

You expressly agree that use of the site or the Internet is entirely at your own risk. The site and its contents are provided on an “as is” and “as available” basis only and "Your Muso Store" makes no representations or warranties of any kind, express or implied, with respect to the site or its contents or with respect to any information, services and goods provided through or in connection with the site. "Your Muso Store" disclaims all representations and warranties, including but not limited to warranties as to the availability, accuracy or content of information, products or services and the warranties of merchant-ability or fitness for a particular purpose or information, goods or services

"Your Muso Store" does not warrant that the functions provided by the site will be uninterrupted or error free, or that the site or the server that makes it available are free from violent viruses or other harmful components.

Authenticity guarantees

"Your Muso Store" guarantees that the description of the item for sale is substantially correct and that such item is to the best of "Your Muso Store’s" knowledge and belief an authentic item and not counterfeit.

Save as set out herein all items on the site shall be sold on an “as is” basis only and you acknowledge that neither "Your Muso Store", any agent or employee thereof has made any representations or given any warranties or undertakings, express or implied (whether in terms of this agreement or otherwise) to you or any person in respect of such item, including without limitation, its suitability, fitness for purpose, state and condition, quality, rarity, importance, historic relevance or significance or otherwise. No statement whether oral or writing shall be deemed to constitute a warranty or representation.

In particular users are required to note that whilst reasonable efforts are made to ensure the accuracy or description of the items listed on our catalogue, no warranty, express or implied is given by "Your Muso Store" as to the authenticity, attribution, genuineness, origin, age, condition or quality of the goods. Any description of the goods which may be provided by us merely represents our opinion and is not to be regarded as or taken to imply a statement or representation of fact.

Any amounts or refund due to you from "Your Muso Store" where applicable shall be paid by cheque or by direct electronic transfer to such account as provided. Provided that payment is made according to your instructions we shall not be responsible if such payment is not actually received. In this event we shall endeavour (but not be obliged) to retrieve any payments erroneously transferred but will not have any further liability or obligation for such payments if we are unable to retrieve or recoup same.

General

"Your Muso Store" reserves the right to suspend or terminate your use of the site for any reason with or without notice to you.

"Your Muso Store" shall not be responsible for any breach of this agreement caused by circumstances beyond its control.

If any provisions (or part thereof) contained in the terms and conditions are invalid, illegal or unenforceable in any respect, the validity, legality or enforce-ability of the remaining provisions (or part thereof) contained herein shall not in any way be affected or impaired thereby.

The terms and conditions shall be binding on and enforceable against the estate, the executors, administrators, trustees, liquidators or assigns of the parties as fully and effectively as if they had been party to this agreement in the first instance and reference to any person shall be deemed to include such person’s estate his executors administrators trustees liquidators or assigns as the case may be.

Your use of the site, the terms and conditions (including, without limitation the acceptance interpretation and applicability) and any matter relating or incidental thereto shall be governed by the laws of the Republic of South Africa save for any conflicting laws or legal principles that invoke the application of any for other foreign laws.

Cookie/tracking technology

This site may use cookie and tracking technology depending on the features offered. These are useful for gathering it information such as browser type and operating systems and the number of visitors. This also assists in evaluating how the site is used and assists in customizing it. Personal information will not be collected in this manner. However any personally identifiable information provided previously by yourselves may be tied to cookies. Aggregate cookie and tracking information will not be shared with third parties. However we may share information with government agencies or other persons assisting in fraud prevention or investigation. Any information received by us in this regard will not be used for marketing purposes.

Consumer Protection Act 68 of 2008

The provisions of the Consumer Protection Act also apply to users who are consumers for purposes of the Consumer Protection Act.